How it is done
The training can take place at a venue convenient for your clients or be remote based via video conference. It is delivered in an informal conversational style aided by training materials sent by soft copy to them in advance of the training. Each programme is prepared with reference to a questionnaire completed by your clients so the training can be properly described as be expertly crafted with your clients’ concerns in mind.
The structure of the training is, broadly speaking, as follows (for example – the UK);
1) Culture and the UK
i) A presentation about UK history and contemporary society.
ii) An analysis of your clients’ personal culture, their home country’s culture and British culture
iii) Advice as to how your clients should conduct themselves in order to integrate themselves successfully into British life
2) Daily Living
i) A presentation about the practicalities of living in the area in which they will stay.
ii) Discussion about what your clients would want to do in order to have a successful and fulfilling experience as possible. We talk in detail about their aims and what interests them as well as any concerns they may have.
iii) Finally, we finish with preparing an Action Plan for the duration of their stay.
The training is non-threatening and conversational in style – it is not like a formal classroom setting. There is a great deal of to and fro between your clients and me so there is scope in the coaching for them to surface any issues that are important to them.
Part of the welcome
I aim for my training to be part of the welcoming committee rather than the compliance department. It helps your clients get settled. It makes them aware of how people in the country to which they are relocating relate to each other and how your clients can relate to them. It reassures them that any negative feelings they may have are perfectly normal reactions to leaving their home country and living in a different one.
The training also gives your clients the tools to help them avoid failure and therefore avoid all the
reputational damage and loss of face as well as the financial cost to them, their family, and their employer that such failure could cause.
After the training, I offer your clients the opportunity to keep in touch with me at regular intervals to ensure that the training has remained relevant and helpful to their experience.
I am also available at any time to your clients if they need to reach out to a neutral and impartial contact who can offer non-judgemental assistance.